What is this privacy policy about?
Lydia hotel OÜ  has committed to protect the privacy of our clients and users on our website at www.lydia.ee. This privacy policy describes our practices that apply to our site, including (a) the information we collect about our clients, (b) when and how we use or disclose such information and (c) the rights our clients have in regards to the collection and use of their information. Lydia hotel OÜ reserves the right to amend this privacy policy and we will notify our users about any changes. By contracting services, ordering and purchasing goods from Lydia hotel or by subscribing to our newsletter, we presume that you have read this policy and agree to its terms.

What kind of information do we collect and why?
Information concerning purchases, services rendered and subscribers of the newsletter. Lydia hotel may request that users voluntarily fill in certain fields on the website with personal data and other information. Such data may include your name, address, postal code, e-mail address and phone number. The information provided will be used according to the terms and conditions of this privacy policy.

IP address and cookies. As per many other websites, the website of Lydia hotel records your IP address and uses cookies, which are a standard form of technology. Cookies are small files of data which are sent to your computer when you visit a website. Cookies help your browser to identify itself automatically in the Lydia hotel server. You can reset your browser to refuse all cookies, but this comes with the risk that certain website features may no longer function properly. Lydia hotel does not link IP addresses to an individual user’s personal data. Although your session is being monitored, it will not be linked to you personally. However, certain cookies enable us to retain your data, e.g. when filling in web forms. Such cookies will only be sent to your browser after you have consented to having your information stored.

How else does Lydia hotel use the data collected from our website?
In addition to the collection of the above-mentioned personal information, Lydia hotel may use data that is collected when visiting the website to keep track of products or services that interest clients, to troubleshoot in case of possible problems, to protect clients from fraud and other criminal activities, to make the user experience smoother and to offer products or services. When communicating with us, we may save the correspondence in order to improve our products, services and website or use it for other public objectives. Lydia hotel may use the information provided by you to send notices, e.g. when the terms of use of the website change, or to communicate important information regarding changes to products or services.

Lydia hotel may disclose information about individual users to third parties who render services to Lydia hotel and have agreed to keep this information confidential in accordance with this privacy policy. These third parties are partners of Lydia hotel and their tasks are ordering goods and providing services, providing transport, maintaining the website, managing content and marketing.

If you have shared your information in relation to questions or information requests about products or services offered by one of our business partners, we may forward this information to business partners involved in supplying.

Lydia hotel will disclose user data to authorised national authorities, law enforcement agencies and courts. In addition, Lydia hotel may share such information in order to investigate, prevent and take measures against criminal activity or suspected fraud.

User Rights
Access and amendments. You have the right to know what kind of personal data Lydia hotel has collected about you. You have the right to amend, change or delete such data. Registered users can change or delete data by contacting us by post or e-mail, using the contact details listed below.

Please note that requested changes can take some time when submitted by post or e-mail.

The website of Lydia hotel implements measures needed to protect the integrity, accuracy and privacy of any personal data collected through the website. We have imposed reasonable precautionary measures to avoid data loss, misuse and alteration. Our safety and privacy policies are regularly reviewed and amended as needed. Only authorised employees have access to your information.

External links
The website of Lydia hotel contains links to websites operated by third parties. If you click on such a link, Lydia hotel will redirect you to the homepage of the organisation or company that operates the linked website. Even if the two organisations are associated, Lydia hotel does not have any control over third-party websites. Such websites each have their own data collection, data processing and privacy policies. When visiting such websites, you should always read their privacy policy before sharing your personal data.

Terms and Conditions and Amendments to Privacy Policy
By using the website of Lydia hotel, you agree to the terms and conditions of this privacy policy. If, for whatever reason, you do not agree to these terms, you should not use this website. Lydia hotel reserves the right to amend the terms of this privacy policy at any time. If the terms are amended or there are any changes to the process of handling personal data, users will be notified here on the privacy policy page.

Your continued use of the website indicates your agreement to any amendments to the privacy policy.

Contact Details
Should you have any questions regarding our privacy policy or the implementation of its privacy terms and conditions or should you wish to exercise your rights, you are welcome to contact us by e-mail at info@lydia.ee.

Ülikooli 14, 51003 Tartu, Estonia

Telephone: +372 733 0377
E-mail: info@lydia.ee

Last edited: 12 March 2024